Questions, answered

Everything about credits, quality and how your films are made.

A roughly sixty-second narrated film built from your idea: an AI-written script, original artwork for every scene, a narrator reading it aloud, soft background music and subtitles. You can watch it in the browser or download it as an MP4.

Three films every week on the free plan. The weekly allowance resets on Monday and does not roll over.

No. Storyweave has no subscriptions. If you want more than the free weekly films, you buy a one-time credit pack. 1 credit = 1 film, and purchased credits never expire.

Free films download at 480p. The Starter pack unlocks 720p HD, and the Creator and Studio packs unlock 1080p Full HD with a much higher bitrate, so the artwork stays crisp on big screens.

Yes — 16:9 widescreen, 9:16 vertical for shorts and reels, or 1:1 square. Pick it before you generate and every scene is composed for that frame.

Yes. Every voice has a preview sample on the create screen, so you can listen before you spend a credit.

You do. Download them, post them, or keep them private in your library — there is no watermark on your downloads.

Yes, within the terms of the underlying AI models. Please avoid generating content that infringes someone else's rights, and do not recreate real people in misleading ways.

Downloads are rendered in real time in your browser. Keeping the tab visible while it renders gives the smoothest result. If a file looks off, try the download again — nothing is charged for re-downloading.

If a purchase fails or credits were not delivered, contact us and we will sort it out. Refunded purchases have their credits removed automatically.

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